Privacy policy

ScaleUp Institute, its subsidiaries and affiliates (hereinafter collectively referred to as “ScaleUp Institute,” and “we”) respect the privacy of our online visitors and recognise the importance of protecting your personal information. We have therefore adopted a corporate wide Online Privacy Policy that guides how it collects, stores and uses the information you provide us when you visit our web site.

What and how information is collected

ScaleUp Institute may request and collect information from our online visitors on a voluntary basis and only during: Contact Us email. The requested information may include personal identifying information such as your name, e-mail address, phone number, fax number, place of work etc.

Information usage and distribution

The information you provide us is collected by ScaleUp Institute and will not be shared with third-party vendors other than to provide you feedback on technical support or customer service inquiries. In the event of using a third-party vendor for the specified reasons, any third-party vendors have agreed to maintain the confidentiality and security of the information we share with them.

Opt-out

If you do not want ScaleUp Institute to send you e-mail or postal mail about our products and services, you can opt out at the time of registration or information collection, or at any time in the future by contacting ScaleUp Institute by e-mail at info@scaleupinstitute.org.uk or by mailing a request to ScaleUp Institute, 101 Euston Road, London, NW1 2RA.

Use of cookies by ScaleUp Institute

A cookie is a piece of data stored on your hard drive containing information about you as the user. Once you close your browser, the cookie is deactivated. You have the right to refuse our use of cookies containing information about you on your hard drive. The table below explains the cookies we use and why.

Cookie Name Explanation Further reading
Google Analytics _utma
_utmb
_utmc
_utmz
These cookies are used to build up information for the Analytics service run by Google. They allow us to run reports on how the website is accessed, what pages are visited, and traffic sources to send visitors to the ScaleUp Institute website. The information stored in these cookies is non-personally identifiable. Google Privacy Policy
Content Management System exp_tracker
exp_last_activity
exp_last_visit
These cookies are used to improve the user experience of the website by building up anonymous data profiles that enable us to understand user journeys and behaviour across the site.  

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit http://www.allaboutcookies.org.

Links to other sites

You should be aware that when you are on ScaleUp Institute’s web site, you could be directed to other sites that are beyond our control. There are links to other sites from ScaleUp Institute’s web site that may take you outside our service. We cannot guarantee that the privacy policies of these websites meet our standards. As always, we recommend reading the privacy policy of any new site you go to online.

Updating your personal information

If for any reason you wish to access, review, correct or delete the personal information collected about you, you may do so online at http://www.ScaleUpInstitute.com. You must be able to provide your name and e-mail address. Once identified, we will be happy to review, update or remove your information as appropriate.

Questions or complaints

If you have any questions, complaints, or comments about ScaleUp Institute or this privacy policy, please contact ScaleUp Institute’s Privacy Policy Administrator by sending an e-mail to info@ScaleUpInstitute.com, or by writing to: Privacy Policy Administrator, ScaleUp Institute 101 Euston Road, London, NW1 2RA.